Terms & Conditions cc98 —
The Complete Guide for Malaysian Members

01Acceptance of cc98 Terms & Conditions

By accessing, registering for, or using any part of the cc98 platform at cc98.best, you acknowledge that you have read, understood, and agreed to be bound by all terms and conditions set out in this document. These terms form a legally binding agreement between you as a member ("Player") and cc98 as the platform operator ("cc98", "we", "the platform").

If you do not agree with any part of these terms, you are not permitted to use the cc98 platform. Continued use of the platform following any amendment to the terms constitutes full acceptance of the updated terms. cc98 recommends that all members save a copy of these terms or revisit this page periodically to stay informed of any changes.

02Member Eligibility

To be eligible to register for and use the cc98 platform, you must meet all of the following requirements at all times:

• Must be at least 18 years old at the time of registration and throughout your use of the platform.
• Be an individual residing in Malaysia or accessing the platform from a location where cc98 services are not restricted.
• Having full legal capacity to enter into a binding agreement under Malaysian law.
• Not currently serving an active self-exclusion period on cc98 or any related platform.
• Acting on your own behalf and not as an agent, proxy, or representative of any third party.
• Not hold any other active cc98 account or one that was previously closed due to a terms violation.

Cc98 reserves the right to request proof of eligibility from any member at any time. Failure to provide satisfactory proof may result in the temporary suspension or permanent closure of the account in question.

03Account Registration & Member Responsibilities

Each player is only permitted to hold one (1) cc98 account only. Multiple account ownership is strictly prohibited regardless of the name, email address, phone number, IP address, or device used. cc98 employs advanced detection systems to identify duplicate accounts and will close all associated accounts without prior notice upon detection of this violation.

By registering, you agree to:

• Provide accurate, truthful, and complete information, including your full name, date of birth, Malaysian phone number, and an active email address.
• Keeping your account information up to date whenever changes occur — particularly your phone number and email address for security verification purposes.
• Keeping your account password confidential and not sharing account access with any other party.
• Notify cc98 immediately if you suspect your account has been accessed without your authorisation, via our support email.
• Take full responsibility for all activity conducted under your account, including all bets placed and financial transactions made.

Cc98 reserves the right to request identity verification (Know Your Customer / KYC) at any time, particularly before processing large withdrawals. Documents that may be requested include a copy of your MyKad, recent bank statements, or proof of address. This process is in place to protect account security and to comply with anti-money laundering requirements.

04Deposits, Withdrawals & Financial Transactions

Cc98 accepts deposits via approved Malaysian payment methods only. All deposits are processed exclusively in Malaysian Ringgit (MYR). Foreign currencies are not accepted directly, and cc98 is not responsible for any currency conversion fees that may be charged by third parties.

Accepted deposit methods:

• Touch 'n Go eWallet
• DuitNow (direct transfer)
• GrabPay
• Boost eWallet
• ShopeePay
• Maybank2u (FPX)
• CIMB Clicks (FPX)
• FPX (all supported banks)

Deposit limit: Minimum RM 20 per transaction. There is no maximum daily deposit limit for standard accounts, though limits may apply depending on your VIP tier and account verification status.

Withdrawal: All cc98 withdrawal requests are processed within 30 minutes to 1 hour on business days. Withdrawals made on Malaysian public holidays may take longer depending on payment service availability. The minimum withdrawal amount is RM 50. The withdrawal method must match or be consistent with the deposit method used, in compliance with our anti-money laundering policy.

Cc98 reserves the right to place a hold on withdrawals pending completion of the KYC process or any related security investigation. Players will be notified within 24 hours if their withdrawal has been held for further review. All decisions regarding withheld withdrawals are final, subject to the outcome of cc98's internal investigation.

05Bonuses, Promotions & Rollover Requirements

Cc98 offers a range of bonuses and promotions to both new and existing members from time to time. All bonuses are subject to rollover (wagering) requirements that must be fulfilled before any bonus funds or bonus-related winnings can be withdrawn.

General cc98 bonus principles:

• Each bonus carries its own rollover requirement — typically between 20x and 40x the bonus amount, depending on the promotion type.
• Bonuses may only be used on the game categories specified in the relevant promotion's terms.
• Winnings derived from bonus credits are subject to the maximum withdrawal limit stated in each promotion.
• Cc98 reserves the right to void any bonus if there is evidence of abuse, manipulation, or betting strategies designed to exploit promotions.
• Bonuses are non-transferable between accounts and hold no cash value unless otherwise stated.
• The validity period for each bonus is stated in the respective promotion terms — expired bonuses will be automatically forfeited.

Rollover calculation example: If you receive a RM 100 bonus with a 30x rollover requirement, you must place a total of RM 3,000 in bets before the balance associated with that bonus can be withdrawn. Eligible wagers for rollover purposes may be restricted to specific game categories — refer to the relevant promotion's terms for full details.

06Game Rules & Final Results

All games available on the cc98 platform — including slots, Live Casino, poker, lottery, and Sports Betting odds — are governed by the specific rules set by their respective game providers and/or cc98. Players are responsible for familiarising themselves with the rules of each game before playing with real money.

Cc98 uses a Random Number Generator (RNG) that has been independently audited by an accredited third-party certification body for all digital casino games. This ensures that every game outcome is entirely random and cannot be manipulated by cc98 or any other party.

For Sports Betting and lottery, results are determined by the actual outcomes from the relevant sporting body or lottery authority. cc98 bears no responsibility for any changes, delays, or cancellations of sporting or lottery events made by external organisers.

In the event of a technical fault or service disruption during a game session, cc98 will endeavour to restore the session data to its last valid state. If full restoration is not possible, cc98 reserves the right to void the affected round or bet and return the player's stake without interest. cc98's decision in such cases is final.

07Account Restrictions, Suspension & Closure

Cc98 reserves the right to suspend or close any member account at any time if there is evidence or reasonable suspicion of the following:

• Owning multiple accounts or registering using a false identity.
• Fraud, money laundering, or any illegal activity conducted using the cc98 platform.
• Systematic abuse of bonuses or promotions.
• Use of third-party software, bots, or automated methods to gain an unfair advantage in gameplay.
• Repeated or serious violations of cc98's terms and conditions.
• Requests from competent legal authorities.

When an account is closed due to a terms violation, cc98 reserves the right to forfeit all bonus balances, winnings obtained through non-compliant activity, and any associated credits. The original deposit balance may be returned at cc98's sole discretion, subject to the outcome of the investigation. Players may contact support@cc98.best to appeal any action taken against their account.

08Privacy, Data Security & Information Protection

Cc98 takes the privacy and security of members' data seriously. All personal information collected during registration and platform use is protected with industry-standard 256-bit SSL encryption. The full policy on how your personal data is collected, used, and protected is available on the cc98 Privacy Policy.

In short, cc98 is committed to:

• Not selling or renting members' personal information to third parties for marketing purposes.
• Share data only on a need-to-know basis with service providers who assist in platform operations (such as payment processors), all of whom are bound by strict confidentiality agreements.
• Comply with Malaysian legal requirements relating to the protection of personal data.
• Providing members with access to view, amend, and request the deletion of their personal data in accordance with applicable legal provisions.

09Responsible Gaming & Player Protection

Cc98 believes that responsible entertainment is the foundation of a healthy and sustainable platform. We provide a range of tools and resources to help players manage their gambling activity wisely and responsibly.

Self-control tools available to all cc98 members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account panel. Limits can be reduced immediately, but any increase is subject to a 7-day waiting period.
• Loss Limit: Set a maximum loss amount you are comfortable with over a specified period.
• Session Time Limit: Limit the amount of time you spend on the platform each day.
• Temporary Break (Cool-off): Suspend your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Request an account closure for 6 months, 1 year, or permanently. This decision cannot be reversed while the suspension period is active.

If you feel that gambling is beginning to affect your life or the lives of those you care about, please seek professional help. cc98 encourages players who need support to reach out to our team or refer to the available help resources. Read more on the Responsible Gaming page.

10Term Amendments & How to Contact cc98

Cc98 reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior consent from players, but with reasonable notice. Notification of any amendments will be sent to members' registered email addresses and/or via in-platform notifications on cc98.

Continued use of the cc98 platform after the effective date of any amendment constitutes full acceptance of the revised terms. Players who do not agree with the changes have the right to close their account and withdraw any eligible balance before the effective date.

For any enquiries, complaints, or further information regarding these terms and conditions, please contact cc98 via:

• Email: support@cc98.best
• Live Chat: Available on the cc98 platform, 24 hours a day
• Response Time: Under 5 minutes via Live Chat; 2 hours via email

These terms and conditions are governed by and interpreted in accordance with the principles applicable to online entertainment platform operations. Any dispute arising from or in connection with these terms must first be addressed through cc98's complaints procedure before any further action is taken.